To be an effective collector, you need to have the heart of an entrepreneur. This course will help to provide you with an environment that stimulates proactive behavior to achieve greater goals for yourselves and your organization. By creating value for your organization, the essential to combine the knowledge and skills of debt recovery, data visualization and sensitivity analysis is very much necessary to propel your career growth.
COURSE OBJECTIVES
• Understanding Negotiation techniques.
• Profiling Your Customer.
• Use Practical Debt Recovery Approaches.
• Understand in Dealing With Difficulty Customers Via Telephone.
• Credit Evaluation and Monitoring.
• Understand Gantt Chart (Project Scheduling)
• Apply Scenario Planning (Best, Worst & Likely Scenario)
• Financial Reporting – Powerful Business Intelligent Tool (Tableau)
• Understand What-if Analysis (Sensitivity)