It can be so frustrating when a member of your team underperforms. You can see the potential below the
surface but you seem unable to help them realize it. You may have tried to talk to them or incentivize them
with salary increases, which work for a short while before they slip back to their old unproductive ways. What
can you do?
In today’s competitive market, it is absolutely essential to systematically manage the performance of
employees to make them as motivated and productive as possible. It is well known that motivated staff not
only work harder and longer but are also much more likely to innovate and bring new ideas. Coaching using
the GROW model helps the employee or individual set and meet their goals and improves the employee-manager relationship. This is key in keeping an organization and employee aligned, which improves
performance and productivity.
In this course, delegates learn how to perform the role of a coach who needs to interact with employees

