Supply Chain Management have been among the fastest evolving business disciplines over the past 2 decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics. Organizations around the world are developing internally to combat external fluctuations...

The adoption of digitalization in the business operation, sales and marketing is changing the landscape of customer servicing. While customers are offered with unlimited options for products and services, digitalized businesses need to stay competitive by providing the best customer experience. As the technology has empowered the customers to get the best services and products,...

Negotiating has always been a burden for those who are not naturally gifted with those abilities. Nevertheless, it is very essential for you if you are running a business or you have to deal, persuade and getting agreements from whomever you are dealing with. Luckily, these skills can be learned and with good improvisation and...

The sales profession has evolved over the years and especially this year. Gone were the days where a company can just let a salesperson onto the field and let them earn the traits in the market place. However, with today’s competitive world of business, salespersons are expected to do much more. To make this possible,...

Internationally, Businesses and Governments depend largely on the sectors of Finance, Information Technology, the Construction of Infrastructure, and Manufacturing, to propel the economies of their countries further along. Written communication is essential to all of these disciplines, and whatever technical, financial, or other processes need to be documented, must be done as clearly as possible....

Internationally, Businesses and Governments depend largely on the sectors of Finance, Information Technology, the Construction of Infrastructure, and Manufacturing, to propel the economies of their countries further along. Written communication is essential to all of these disciplines, and whatever technical, financial, or other processes need to be documented, must be done as clearly as possible....

The primary goal of this workshop is to help professionals who have knowledge in finance and accounting in developing sound financial knowledge to read and understand financial reports. Participants are required to prepare a full set of accounts i.e. preparation of journals, posting to ledger, preparation of trial balance, prepare month-end adjustments, prepare income statement...

In today’s chaotic and unpredictable economy, every business and organization must be ready to respond in a crisis; whether human-made or a natural event. The pandemic has brought many companies in Malaysia into a new raft of challenges and the ever-increasing array of digital communication platforms means one negative incident can go global in a...

Internationally, Businesses and Governments depend largely on the sectors of Finance, Information Technology, the Construc-tion of Infrastructure, and Manufacturing, to propel the economies of their countries further along. Written communication is essential to all of these disciplines, and whatever technical, financial, or other processes need to be documented, must be done as clearly as possible....

The challenging period of pandemic almost comes to the end with the arrival of vaccines. After almost a year of uncertainty in the business some companies manage to survive, but some may lose the battle. It is time for all business to rebuild and regrow. To achieve that, there will have to face tones of...

The primary goal of this workshop is to help professionals who have knowledge in finance and accounting in developing sound financial knowledge to read and understand financial reports. Participants are required to prepare a full set of accounts i.e. preparation of journals, posting to the ledger, preparation of trial balance, prepare month-end adjustments, prepare the...

A good leader must know how to manage his people. Management jobs are all about people, and being able to build successful relationships is integral. A good manager has the ability to influence and guide his subordinates while earning their respect. He must know how to steer the organization as a whole towards achieving their...

In any business, the ability to convince your prospects and conclude deals is very crucial especially for those who are dealing with clients. Great negotiators should be able to persuade prospects and turning them into customers. This course will provide you the complete guide on how to deliver powerful negotiation and influencing skills. You will...

The challenging period of pandemic almost comes to the end with the arrival of vaccines. After almost a year of uncertainty in the business some companies manage to survive, but some may lose the battle. It is time for all business to rebuild and regrow. To achieve that, there will have to face tones of...

For leaders, crisis can be the most painful experience that will test whether they are fit to be who they are in the organization. It is also an acid test for businesses as it will challenge how strong their brand is and their brand based system in a state of turmoil. The real challenge in...

The primary goal of this workshop is to help professionals who have knowledge in finance and accounting in developing sound financial knowledge to read and understand financial reports. Participants are required to prepare a full set of accounts i.e. preparation of journals, posting to the ledger, preparation of trial balance, prepare month-end adjustments, prepare the...

Dealing with stress is something that no one can avoid in this current environment. With changes that are taking place at a rapid pace together with VUCA factors (volatility, uncertainty, complexity, and ambiguity) that businesses have to face, employees are definitely affected in a great way. Unmanaged stress will not only affect employee’s productivity in...

Strategic Management involves the formulation and implementation of the major goals and initiatives taken by a company's top management on behalf of owners, based on consideration of resources and an assessment of the internal and external environments in which the organization competes. Strategy is defined as "the determination of the basic long-term goals of an...

To Managing Credit & Financial Debt, you need to have the heart of an entrepreneur. This course will help to provide you with an environment that stimulates proactive behavior to achieve greater goals for yourselves and your organization. By creating value for your organization, you will be amazed at the speed of career advancement. Real-current...

Access the information you need when you need it through visually stunning dashboards and reports. Learn how to analyze and display data using Power BI and make better, more data-driven decisions. By the end of this course you will be able to Understand the Power Business Intelligence (BI), Combine multiple data sources into one dataset,...

A performance management system helps HR managers establish clear performance expectations through which employees can easily understand what is expected of their job. It allows managers to reinforce on their employees, the individual accountability to meet their goals and evaluate their own performance. PMS is a system for the employer to manage the performance of...

Negotiating & pitching are important skills in sales so that companies will be able to get better deals. Learning, understanding and applying negotiation & pitching skills have become more important than ever this century as we deal with more human complexities and work with lesser resources in a time-compressed world. As such, this program seeks...

In today's business environment, Customer expectations are extremely high and you may encounter some very challenging people demanding for quality, speed, delivery and cost control. This Customer Service Excellence program aims to bring professional, high-level customer service concepts into common currency with front-line public services by offering a unique improvement tool to help those delivering...

The primary goal of this workshop is to help senior managers, managers & professionals to design, implement & monitor KPI for organization success. Real-current success story cases will be analyzed and scenario solutions will be discussed in the workshop.

Emotional intelligence describes the ability to understand one’s own feelings which is vital to being an effective and high-performing member of any team. It also provides great insight on how emotion influences motivation and behaviour. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by...